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Products and materials
Are FLOWEROF preserved flowers real?
Product pages identified as preserved rose arrangements use real flowers prepared for decorative display. The framed sunflower listing uses real flower heads described as dried and preserved. Read the individual listing because construction and materials differ by product.
Do preserved flowers need water?
No. Do not water or mist preserved or dried flowers. Moisture can damage petals, color and the surrounding display.
How long will a display last?
There is no single guaranteed lifespan. Light, humidity, temperature, handling and the flower type affect how quickly color and texture change. Keep the piece dry, indoors and away from direct sunlight.
Will my arrangement look exactly like the photograph?
The selected design and color direction should match the listing, but natural flowers vary in petal shape, texture and color balance. Screens can also display colors differently.
Choosing a design
Where can I compare preserved rose styles?
Use the eternal rose collection for swan and heart displays. Use the preserved flower collection for acrylic bouquet boxes and framed botanical art.
How do I choose a color or style?
Select the option shown on the product page and check its corresponding gallery image before adding the item to your cart. Product titles summarize the main palette group, while the selector provides the exact available names.
What is the difference between the two sunflower options?
Dark-Center Sunflowers shows open flower heads with dark central discs. Full-Petal Sunflowers shows a denser golden arrangement. Review the product gallery before choosing.
Personalized flower frames
What can I personalize?
The current white and black frame forms support up to two numbers or letters, a flower-color selection, a written message, a reference-idea upload and optional decorative details. Available fields and prices appear on the product page.
Does the upload field mean you will print my photograph?
The current field is labeled for a reference or idea diagram. It does not by itself promise photo printing, a digital proof or a revision round. Contact FLOWEROF before ordering if one of those services is essential.
Can I guarantee delivery for a specific date?
Production and transit can vary. Review the current delivery information and contact us before placing a time-sensitive order. An estimate is not a guaranteed arrival date unless FLOWEROF confirms it in writing.
Orders, payment and support
Which payment methods are available?
The checkout page shows the payment methods currently available for the order and destination. Do not rely on an older screenshot or article if the checkout options differ.
Can I change or cancel an order?
Contact FLOWEROF as soon as possible with the order number. Whether a change or cancellation is possible depends on the order status and the applicable terms, especially for personalized items.
Where can I review returns and order terms?
Read the terms and conditions and use the returns form when appropriate. Keep product photographs, packaging and order information if you are reporting a problem.
How do I contact FLOWEROF?
Use the contact page and include the product URL or order number when relevant. Do not post payment details or passwords in a message.